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Staying Strong in the Face of Unfair Policy: How to Fight and Win with Dr. Kathy Cain

When Dr. Kathy Cain saw an unfair insurance policy was reducing payment for her services in her home state of Kansas, she did not take it lying down. Instead, with the help of her physician networks, Cain was able to change the policy over years after a long search for her voice to be heard. This article provides a quick primer on medical coding and its potential manipulation, as well as a brief background of one of the major market leaders in the healthcare insurance industry and how one woman took them on—and won.
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An Advocate and Innovator: Dr. Gail Schonfeld

After 38 years in practice in East Hampton, N.Y., Dr. Gail Schonfeld has built deep and lasting relationships with families in her community. Her work as an advocate and innovator serves her patients and helps pediatricians across the country adapt to a changing healthcare landscape.
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Helping Adolescents Navigate the Path to Adulthood

Three pediatricians discuss the positive and negative effects of social media, ways to support mental health, how to better serve youth impacted by the opioid epidemic, and more.
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Rural America’s Invisible Patients, Part I: The South

Increased access to pediatric care for rural poor populations could alter the course of children’s lives, and widespread access could change a community’s future. Three distinct regions of the U.S. provide lenses through which to examine questions of access, utilization, and solutions for the future.
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Passing the Baton: Keeping Your Practice Independent When You Retire

After almost 40 years in independent practice, Dr. Douglas Coombs wanted someone who would carry the practice’s vision, work well with current staff, and show up with the most up-to-date processes and practices, all skills possessed by Dr. Bonnie Feola.
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A Child-Centered Defense of Medicaid

Why fight for Medicaid? Pediatrician Christoph Diasio, M.D. makes a compelling case. He offers his perspective on Medicaid’s foundational role in our health care system, and proposes a vision for the future.

Front Desk Best Practices to Please Patients

Ensure your patient experience is positive by following front desk best practice. Managing phone interruptions, practicing great customer service, and collecting payments promptly will keep your patients happy and your revenue cycle healthy.
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Family, Community, Country: The Power of Patient-Centered Pediatrics in South Texas

Dr. J.J. Saenz views his pediatric practice as an extension of his family—in fact, the practice is his family. While striving to meet the needs of their diverse community, Dr. Saenz and his children have been providing quality, evidence-based care for children in the Rio Grande Valley for 30 years.
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Tiger Pediatrics’ Long Road to Independence

The practice was busy, the doctors were happy, and the business was profitable. But something was amiss. Tiger Pediatrics had a long journey to becoming independent, and still have a long road ahead to stay that way.