Ensure your patient experience is positive by following front desk best practice. Managing phone interruptions, practicing great customer service, and collecting payments promptly will keep your patients happy and your revenue cycle healthy.
Dr. J.J. Saenz views his pediatric practice as an extension of his family—in fact, the practice is his family. While striving to meet the needs of their diverse community, Dr. Saenz and his children have been providing quality, evidence-based care for children in the Rio Grande Valley for 30 years.
As medical director of the Health Network at Cincinnati Children’s, Dr. Colleen Kraft plays a key leadership role in an organization modeling innovative ways to deliver healthcare to kids. Now, she’s bringing her skills and expertise to her new role as president-elect of the American Academy of Pediatrics.
An exemplary pediatrician draws on his long career to describe his obsession with science, the rewards of gutsy perseverance and why he can’t work for someone else.
The practice was busy, the doctors were happy, and the business was profitable. But something was amiss. Tiger Pediatrics had a long journey to becoming independent, and still have a long road ahead to stay that way.
Chip Hart explains why the best way to discover what your practice is doing well — and where it needs improvement — is to get out of your office.
To help share your stories and personalities, The Independent Pediatrician created our own version of the Proust Questionnaire. We hope you enjoy this small window into one another’s personal and professional challenges and aspirations.
Nine years after opening her own practice, Dr. Warner knows going solo was the right choice for her practice.
Chip Hart introduces the new Independent Pediatrician online and explores why pediatricians across the country are renovating their offices and their businesses as payment models and measures of clinical success shift.
Annual well visits with a trusted pediatrician are the best forum to address the physical, social, and emotional changes adolescents face today.
The Independent Pediatrician is brought to you by PCC, which provides tools and services to help pediatricians remain independent and in control of their practices.
PCC itself is a fiercely independent business. As a Benefit Corporation, it puts the interests of its clients, community, and employees on an equal footing with those of its shareholders.
To learn more about successful independent pediatric practices, read PCC’s Client Success Stories.
