Ensure your patient experience is positive by following front desk best practice. Managing phone interruptions, practicing great customer service, and collecting payments promptly will keep your patients happy and your revenue cycle healthy.
Dr. J.J. Saenz views his pediatric practice as an extension of his family—in fact, the practice is his family. While striving to meet the needs of their diverse community, Dr. Saenz and his children have been providing quality, evidence-based care for children in the Rio Grande Valley for 30 years.
An exemplary pediatrician draws on his long career to describe his obsession with science, the rewards of gutsy perseverance and why he can't work for someone else.
Nine years after opening her own practice, Dr. Warner knows going solo was the right choice for her practice.
Dr. Sutter fought a decades-long legal battle against one of the big insurers that went all the way to the Supreme Court and resulted in a landmark decision. Why did no one seem to care?
Dr. Alison Nash continues a family tradition/calling as successor to the pediatric practice her father, Dr. Homer Nash, opened six decades ago in North St. Louis.
Dr. William Zurhellen is a New York City metropolitan area pediatrician who parlayed a personal interest in early computer technology during the 1970s into a viable EHR system used by more than a dozen pediatric practices around the country.
Susanne Madden, COO of the National Breastfeeding Center, leads a Q & A on how independent pediatricians can successfully add lactation services to their practices.
Dr. Mary Kiepert is an independent pediatrician in Las Vegas, NV, who has successfully negotiated the delicate balance between work and family life.
Judy Rapoza, a practice administrator in Fall River, MA and Jayme Spangler, a biller from Hershey, PA, represent staff at independent pediatric practices everywhere who keep their offices up-to-date and compliant with the demands of a fickle health care industry.
Dr. Susan Sirota is a Chicago area pediatrician who, along with 39 other independent-minded practitioners from seven practices, met the spectre of hospital consolidation head-on by forming their own “group without walls.”