Ensure your patient experience is positive by following front desk best practice. Managing phone interruptions, practicing great customer service, and collecting payments promptly will keep your patients happy and your revenue cycle healthy.
Dr. J.J. Saenz views his pediatric practice as an extension of his family—in fact, the practice is his family. While striving to meet the needs of their diverse community, Dr. Saenz and his children have been providing quality, evidence-based care for children in the Rio Grande Valley for 30 years.
As medical director of the Health Network at Cincinnati Children's, Colleen Kraft, M.D., plays a key leadership role in an organization modeling innovative ways to deliver healthcare to kids. Now, she's bringing her skills and expertise to her new role as president-elect of the American Academy of Pediatrics.
An exemplary pediatrician draws on his long career to describe his obsession with science, the rewards of gutsy perseverance and why he can't work for someone else.
The practice was busy, the doctors were happy, and the business was profitable. But something was amiss. Tiger Pediatrics had a long journey to becoming independent, and still have a long road ahead to stay that way.
Chip Hart explains why the best way to discover what your practice is doing well — and where it needs improvement — is to get out of your office.
To help share your stories and personalities, The Independent Pediatrician created our own version of the Proust Questionnaire. We hope you enjoy this small window into one another's personal and professional challenges and aspirations.
Nine years after opening her own practice, Dr. Warner knows going solo was the right choice for her practice.
Chip Hart introduces the new Independent Pediatrician online and explores why pediatricians across the country are renovating their offices and their businesses as payment models and measures of clinical success shift.
Annual well visits with a trusted pediatrician are the best forum to address the physical, social, and emotional changes adolescents face today.
With a passion for health policy, Dr. Penn looks to understand her patient population at the community level in order to better serve them.
Dr. Alison Nash continues a family tradition/calling as successor to the pediatric practice her father, Dr. Homer Nash, opened six decades ago in North St. Louis.
Northern California pediatricians Drs. Niki Saxena and Eileen Chan discuss the rewards and challenges of expanding their pediatric practice to include services for adolescents and young adults.
Oklahoma pediatrician Dr. James Hendricks explains how his participation in clinical research projects gave him a leg up on conducting the anticipatory guidance that is so critical to ensuring the physical, emotional and mental well being of adolescents.
The Independent Pediatrician borrows on a personality test resurrected from the Victorian era to find out what makes North Carolina pediatrician Dr. Christoph Diasio tick.
The evidence that physicians can be as successful at business as they are at care-giving continues to mount, suggests Pediatric Practice Consultant Chip Hart, who cites independent pediatricians who have capitalized on business acumen and an inner drive to thrive financially.
Dr. Mary Kiepert is an independent pediatrician in Las Vegas, NV, who has successfully negotiated the delicate balance between work and family life.
Budd Shenkin, a San Francisco Bay Area pediatrician who built his solo practice into what is now the region’s largest primary care independent group, suggests that pediatricians, like gardeners, use the inherent landscape and their creativity to grow their practices in a variety of ways.
In 2009, Dr. Gayle Smith, of Richmond, Va., did the research and found there was a desire among families for the type of highly personalized well care that concierge practices do best. Four years later, Dr. Smith’s fee-based concierge practice is flourishing.